Frequently Asked Questions

We understand that separation and divorce can bring uncertainty, emotional overwhelm and many questions about the future.

Below are some of the most common questions families ask about our collaborative approach, the support available and what to expect during the process.

If you cannot find the information you are looking for, or would prefer to speak to someone directly, we would be pleased to hear from you.

Starting the Process

What happens at the first meeting?

At your first meeting we take the time to understand your situation, concerns and priorities.

We will explain how our approach works and explore the ways we may be able to support you and your family. Many clients leave this meeting feeling clearer about their options and reassured about the next steps.

No. Many people contact us feeling uncertain about what type of support they require — that is our role, to explore the types of help and the best approaches for you.

During the first meeting we explore your situation together and help identify the most appropriate expertise within our team.

You will leave feeling supported and reassured in the knowledge that your professional team will help guide and build the best way forward for you.

No — that is our role.

We understand that this can be a stressful and overwhelming time, and it is very common for people not to remember everything discussed during an initial meeting.

Our team will guide you through the process step by step. We are here to answer your questions, explain your options clearly and revisit information as many times as needed so that you feel confident about the path forward.

You will not be expected to manage this alone. We are here to support you throughout the process.

Our Collaborative Approach

How is your approach different from traditional legal processes?

Traditional approaches often involve consulting different professionals separately.

Our model brings together legal, financial and emotional expertise within one collaborative team, allowing families to receive joined-up guidance that considers the whole picture.

Our approach is designed to support constructive conversations and thoughtful decision-making.

By focusing on collaboration and clear guidance, many families find it helps reduce misunderstanding and unnecessary conflict.

From conflict to collaboration.

The timeframe can vary depending on the circumstances and complexity of the situation.

Some families resolve matters relatively quickly, while others may take longer. Our aim is always to support a process that is thoughtful, balanced and constructive, rather than rushed.

Our multidisciplinary team includes professionals with expertise in areas such as legal guidance, financial understanding and emotional support.

We bring together the most appropriate expertise based on your family’s needs.

Communication & Family Support

Do both partners need to attend the first meeting?

Not always.

In some situations, both partners may attend together, while in others it may be more appropriate for each person to have an individual conversation first.

We can discuss what feels most comfortable and suitable for your circumstances.

This is very common during separation, which is why a family consultant can be involved to help support communication and understanding.

Our role is to help create a safe and structured environment where discussions can take place constructively.

If we feel it is the best way to support you, we can also shuttle the meeting. Shuttle meetings involve the mediator or facilitator moving between participants who are in separate rooms or separate online spaces.

This approach can help maintain a calm environment where discussions can continue constructively, even when direct communication feels difficult.

This is one of the most common concerns parents have.

Supporting parents in making decisions that prioritise the wellbeing and stability of their children is central to our work.

We offer approaches such as parenting plans, child-inclusive mediation and family consulting to help parents focus on their children’s needs during this time of change.

Agreements & Moving Forward

Will we get help to build an agreement?

Yes, our family consultants will help you build a practical and workable agreement that supports both you and your children moving forward.

It is extremely important for children’s wellbeing that parents are able to work together as positive and effective co-parents. A constructive co-parenting relationship is one of the best ways to reduce the emotional impact of separation on children and help them feel secure, supported and loved by both parents.

Although your marriage or partnership may have ended, you will always remain a family through your children. Supporting you to work together respectfully and constructively for their future is at the heart of what we do.

We record the agreement and ensure that everything agreed is clearly written and accurately reflects the decisions you have made.

Where appropriate, we guide you through any legal or formal steps needed, such as involving solicitors to make the agreement legally binding.

We also support you as you begin putting the agreement into practice, helping you move forward with clarity and confidence.

Where appropriate, this may also include supporting you in creating parenting plans and practical arrangements that help provide stability and reassurance moving forward.

Our aim is to ensure that your agreement is not only clear, but workable and supportive of your family’s future.

Still Have Questions?

Many families come to us feeling unsure about where to begin or what type of support they may need.

If you would like to discuss your circumstances or explore how we may be able to support you, we would be pleased to hear from you.